Pay your municipal account through the secure customer billing portal
All STLM account-payment links now guide residents here first, so the official municipal billing system can be opened from one clear, trusted place on the website.
The STLM website now uses a single payments landing page before handing residents off to the official bill system. That keeps every payment entry point consistent across the header, footer, homepage cards, and sitemap.
Secure portal access
Open the official municipal customer billing system in a new tab from one trusted STLM payment page.
Resident account access
Direct residents and businesses to one clear account-payment route instead of scattered payment links.
Support before you pay
Give citizens the right payment help contacts before they leave the website for the secure billing system.
You are leaving the STLM website.
The billing system opens in a new tab on the official hosted payment portal domain: mymunicipality-mp313.emunsoft.co.za.
Before you open the portal
Have these details ready
Municipal account details
Keep the account number or billing reference you normally use for municipal account follow-up close at hand.
Portal sign-in details
Have the login details for the hosted customer billing system ready before continuing to the secure portal.
Support contact options
If you need help before logging in, use STLM customer care or WhatsApp support from this page first.