Customer Care013 243 1806Priority support line for residents and service queries.WhatsApp 064 915 3362
Steve Tshwete Local Municipality logo

Steve TshweteLocal Municipality

Number One African City in Service Delivery

Billing

Pay your municipal account through the secure customer billing portal

All STLM account-payment links now guide residents here first, so the official municipal billing system can be opened from one clear, trusted place on the website.

Secure payment systemmymunicipality-mp313.emunsoft.co.za

Portal preview

Municipal customer payment and bill system

Continue to the official billing login to access municipal account payment services through the hosted customer portal.

Open billing login

Official access

One clear route for payments and account access

The STLM website now uses a single payments landing page before handing residents off to the official bill system. That keeps every payment entry point consistent across the header, footer, homepage cards, and sitemap.

Secure portal access

Open the official municipal customer billing system in a new tab from one trusted STLM payment page.

Resident account access

Direct residents and businesses to one clear account-payment route instead of scattered payment links.

Support before you pay

Give citizens the right payment help contacts before they leave the website for the secure billing system.

You are leaving the STLM website.

The billing system opens in a new tab on the official hosted payment portal domain: mymunicipality-mp313.emunsoft.co.za.

Before you open the portal

Have these details ready

Municipal account details

Keep the account number or billing reference you normally use for municipal account follow-up close at hand.

Portal sign-in details

Have the login details for the hosted customer billing system ready before continuing to the secure portal.

Support contact options

If you need help before logging in, use STLM customer care or WhatsApp support from this page first.

Customer care013 243 1806

Call for account-payment assistance and resident billing support.

WhatsApp support064 915 3362

Chat with STLM customer care for service queries and support.

Resident journey

How the payment flow now works

Open portal
1

Open the billing portal

Use the secure billing portal button below to launch the official municipal account payment system.

2

Sign in with your account details

Log in with your municipal billing credentials and continue within the customer payment portal.

3

Review and continue with payment

Follow the billing portal prompts to check the account information shown there and proceed with payment services.